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Transforming to a High-Reliability Health Care Organization: Moving from Theory to Practice
Health care leaders frequently state their organization is on a high-reliability journey—but why? The simple explanation is the desire to have more reliable outcomes and overall performance. Achieving high reliability in health care is a challenge due to the complexity and the dependency on human factors. The good news is that other highly complex and risk-prone industries have had success achieving high reliability and they provide great insights for health care organizations.
