VHA’s Integrated Performance Scorecard Provides Strategic Insight to Improve Clinical, Financial and Operational Performance

VHA members benefit from real-time information to enhance organizational operations and strengthen reimbursement




"Clinical excellence requires not only the delivery of high quality, safety and optimal patient experience, but a strong integration and correlation with operational and financial measures"

VHA Inc., the national health care network, is providing members insight into their current performance in three key areas – clinical, financial and operational – via the VHA IMPERATIV® Integrated Performance Scorecard. VHA’s Scorecard enables these health care organizations to quickly assess how they are performing and identify opportunities for improvement. The Scorecard is available through the VHA IMPERATIV portal. “Clinical excellence requires not only the delivery of high quality, safety and optimal patient experience, but a strong integration and correlation with operational and financial measures,” said Steve Miff, PhD, VHA’s senior vice president of Clinical and Care Delivery Solutions. “Now, more than ever, hospitals need to take an integrated and holistic approach to system performance. Our unique Scorecard helps hospitals effectively identify, quantify and prioritize the improvement opportunities that will have the most positive impact.”

VHA’s Scorecard extracts data from multiple sources and aggregates into one score that can lead to improved clinical quality outcomes, financial performance and operational efficiency.. At a glance, hospitals now have the ability to not only see their performance ranking against a national compare group but can identify potential performance opportunities and the correlated financial impact across eight indicators at the 50th, 75th and 90th percentiles. With this kind of data, hospital executives are able to effectively focus their initiatives not only on the level of performance, but also on the financial implications for their organization. It provides the integration across departments and various teams required to optimize performance.

“The Scorecard not only captures opportunities to maximize performance to increase revenue, it also points to improvements that can help hospitals avoid costly penalties associated with different components of the Accountable Care Act such as unplanned readmissions within 30 days of discharge,” said Miff. “With VHA’s Scorecard, the hospital C-suite can quickly see the positive financial impact of improving clinical performance has on their bottom line. That’s extremely valuable information to have and provides specific targets for improvement.”

VHA Inc. is a national network of not-for-profit health care organizations working together to improve performance and efficiency in clinical, financial and operational management. Since 1977, when VHA established the first hospital membership organization, the company has applied its knowledge in analytics, contracting, consulting and network development to help members and customers achieve their strategic objectives. In 2013, VHA delivered $2.2 billion in savings and additional value to members. Serving 5,000 health system members and affiliates, VHA represents more than a quarter of the nation's hospitals. VHA also serves more than 118,000 non-acute health care customers enterprise-wide. VHA is based in Irving, Texas, and has 11 regional offices across the U.S. VHA, together with UHC, owns Novation, a supply chain company, and aptitude® , the health care industry's first online direct contracting market. VHA also owns Provista, a supply chain company serving the non-acute market as well as government, education and business. For more information, visit and follow us on Twitter (@VHAInc).


VHA Inc.
David Matthews, 972-830-2901

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