With departments and units often operating at cross purposes — behavior that leadership sometimes unintentionally sets in motion — the result can be frustrated staff and poor service to patients and other customers. How does an organization overcome this fragmentation?
The Vizient Office of Public Policy and Government Relations serves as a liaison and partner on policy and legislative issues that affect the diverse health care organizations we serve. To help our members navigate the complex political landscape, the public policy team regularly distills the latest health care-related activities from Capitol Hill and provides an easy-to-absorb overview with key takeaways.
Among the hot topics in health care right now is the concept of service distribution — the hard work that health systems are doing to ensure that services are appropriately placed across the system’s various facilities and campuses to meet patients’ needs now and in the future.
Hospitals today stand at a crossroads that few anticipated a decade or two ago. Thanks to the latest technological innovations, greater emphasis on managing populations through preventative care and consumer desire for convenience, procedures and conditions that once necessitated lengthy hospitalizations may now require only outpatient visits or shorter hospitals stays.
In addition to caring for critically ill patients, caregivers and support staff are battling changes to workload, shortages in necessary PPE and concern for the safety of their own families; all leaving them vulnerable to extreme stress.
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