Providing the right care in the right setting has long been advocated to improve health care quality, patient experience and cost. Often that setting is the ambulatory environment with a strong foundation of primary care and collaboration with specialty care. The volume and dollars are now starting to catch up with the advocacy.
Our industry is under considerable pressure to improve processes and practices that will result in lower costs, better patient outcomes, and exceptional patient experience. In virtually every article discussing improvement strategies there is one factor that is always noted as critical for success: leadership. Let’s be honest though, many of us in leadership positions do not come to work every day thinking about what theory to model for our organization. And, many without a leader title...
The common view of disruption in health care focuses on emerging technology, new treatment modalities, or the latest generation drugs or biologics, as well as attempts to anticipate which components of a provider’s business the new developments might interrupt.
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