Operations

  • 03/31/20
    The modern world has not encountered a pandemic like COVID-19, which has many organizations scrambling to identify the best way to deal with the massive toll it will inevitably take on the U.S. health care system and its workforce. It’s evident this virus has a timeline all its own, so not only should you be thinking about what to do today and tomorrow to care for patients, but the impact it will have on your organization and staff resources for months to come.more...
  • 03/26/20
    The COVID-19 pandemic has affected everyone in some form or fashion. From schools, hospitals, health providers and supply chain, to Congress and behind-the-scene workers providing delivery and cleaning services. Kids are home. Parents are home. Add pets to the mix and you have a whole circus to tame all while still managing your workload because yes, you are now being forced to work from home as well.more...
  • 03/23/20
    Heroes come in all shapes and sizes. The dictionary defines a hero as a person who is admired for courage, outstanding achievements or noble qualities. Common synonyms for the adjective heroic are bold, courageous and valiant.more...
  • 03/05/20
    “Lose the ties,” was the first thing the VP (let’s call him Dave) said as he warmly greeted our team. It was not yet 6 in the morning and we had just run (literally) into the lobby after receiving a 5 a.m. text message saying that the presentation would start a full hour earlier. “Around here we don’t care for ties, they make people nervous, so feel free to leave them at home.” It was day one of our time on site at this large, complex medical center and I...more...
  • 02/18/20
    Standing roughly three feet tall and weighing almost 40 pounds, with bright yellow feet and a black, yellow and green beak, the Dodo bird must have been a sight to behold. Its appearance is known only through drawings, paintings and the written accounts of sailors who visited the island of Mauritius, located east of Madagascar in the Indian Ocean. The species disappeared in the 17th century, and has since become a symbol of extinction. Often portrayed as clumsy, the Dodo is actually believed...more...
  • 02/11/20
    Think about this for a minute. You and your spouse decide to build a home together and your spouse never asks for your input as design decisions are made. Or the plans are drawn without any consideration for your daily living requirements or preferences.more...
  • 02/07/20
    [Full disclosure: your author is a Canadian import] After several months of D.C. chatter and countless state importation bills, FDA recently took two significant regulatory steps to allow for prescription drug importation from Canada. Wait, you thought importation was already happening in Florida? Not quite.more...
  • 01/23/20
    I recently returned from a brief trip through the English countryside, during which we visited Highclere Castle, the iconic setting for the internationally acclaimed PBS television series Downton Abbey. For those not already familiar with the story of Robert Crawley, the Earl of Grantham and his extended family, it’s worth taking a moment to establish a bit of context.more...
  • 01/21/20
    Thanks to advances in technology, patients have access to more effective treatment options, caregivers have access to tools that allow for greater efficiency and researchers have access to data that helps fight disease. But, there’s a downside to all the access this technology provides. While organizations are aware of the need for improved security, the rise in health care data breaches in recent years is shocking. In fact, according to the HIPAA Journal, a staggering 13,236,569...more...