Operations

  • 02/18/20
    Standing roughly three feet tall and weighing almost 40 pounds, with bright yellow feet and a black, yellow and green beak, the Dodo bird must have been a sight to behold. Its appearance is known only through drawings, paintings and the written accounts of sailors who visited the island of Mauritius, located east of Madagascar in the Indian Ocean. The species disappeared in the 17th century, and has since become a symbol of extinction. Often portrayed as clumsy, the Dodo is actually believed...more...
  • 02/11/20
    Think about this for a minute. You and your spouse decide to build a home together and your spouse never asks for your input as design decisions are made. Or the plans are drawn without any consideration for your daily living requirements or preferences.more...
  • 02/07/20
    [Full disclosure: your author is a Canadian import] After several months of D.C. chatter and countless state importation bills, FDA recently took two significant regulatory steps to allow for prescription drug importation from Canada. Wait, you thought importation was already happening in Florida? Not quite.more...
  • 01/23/20
    I recently returned from a brief trip through the English countryside, during which we visited Highclere Castle, the iconic setting for the internationally acclaimed PBS television series Downton Abbey. For those not already familiar with the story of Robert Crawley, the Earl of Grantham and his extended family, it’s worth taking a moment to establish a bit of context.more...
  • 01/21/20
    Thanks to advances in technology, patients have access to more effective treatment options, caregivers have access to tools that allow for greater efficiency and researchers have access to data that helps fight disease. But, there’s a downside to all the access this technology provides. While organizations are aware of the need for improved security, the rise in health care data breaches in recent years is shocking. In fact, according to the HIPAA Journal, a staggering 13,236,569...more...
  • 12/16/19
    It was New Year’s Day, 1929. Nearly 10 months before the infamous stock market crash. On a warm sunny day in Pasadena, Georgia Tech played the University of California in the Rose Bowl. In the second quarter, Georgia Tech’s Stumpy Thomason fumbled the ball near his own 40-yard line. Roy Riegels from California scooped up the ball, took a few steps, collided with several players, and spun around into the open. As he sprinted down the sideline, there was no one between him and the...more...
  • From Theory to Practice
    12/10/19
    Our industry is under considerable pressure to improve processes and practices that will result in lower costs, better patient outcomes, and exceptional patient experience. In virtually every article discussing improvement strategies there is one factor that is always noted as critical for success: leadership. Let’s be honest though, many of us in leadership positions do not come to work every day thinking about what theory to model for our organization. And, many without a leader title...more...
  • 12/09/19
    Providing the right care in the right setting has long been advocated to improve health care quality, patient experience and cost. Often that setting is the ambulatory environment with a strong foundation of primary care and collaboration with specialty care. The volume and dollars are now starting to catch up with the advocacy.more...
  • 11/12/19
    I have no musical talent whatsoever. I could not, as they say, carry a tune in a bucket. But I thoroughly enjoy Broadway productions, in particular the old Rodgers and Hammerstein classics. One of my favorite show tunes is “Some Enchanted Evening” from South Pacific, in which Emile de Becque, a mysterious French plantation owner, contemplates meeting someone who will change his life. Another song from the same musical, “Happy Talk,” has none of the life-changing...more...