Operations

  • Sg2, a Vizient company
    10/09/19
    As we gear up for a busy autumn, CMS’s recent release of claims data related to the Bundled Payments for Care Improvement Advanced (BPCI-Advanced) program has increased anxiety among providers across the country. Those participating in, or considering entering into the program for Model Year 3 face the daunting task of culling three years of claims data and target-pricing sheets encompassing both peer and risk adjustment factors in search of opportunities to reduce Medicare spend for...more...
  • 09/16/19
    A physicist from Oxford found himself the prisoner of a group of swarthy pirates who had commandeered the professor’s schooner. Desperate for an escape, the physicist hatched a plan. He struck an intellectual bargain: if the pirate correctly solved a riddle of the physicist’s making, the academic would walk the plank. If the pirate answered incorrectly, the prisoner would be set free.more...
  • 09/05/19
    Imagine an organization where ... The most precious resource is maximized to its fullest capacity. The leader’s role is to coach, teach and mentor that most precious resource to achieve results that were thought impossible. The precious resource is excited to come to work and is trained and empowered to make decisions. Now imagine this scenario expanded to all of your precious resources – your staff. You have the proverbial army of problem solvers. Thousands of employees...more...
  • 09/03/19
    I have worked with many hospitals concerning patient throughput – it’s one of those issues that every hospital struggles with. A common barrier of efficient patient throughput is moving ED-admitted patients safely and quickly to inpatient nursing units. There are likely many barriers to this process and a process improvement event or A3 problem-solving team should be utilized to identify all the issues and direct the improvement team to action.more...
  • 08/28/19
    HCAHPS. Employee satisfaction. FTE numbers. Readmissions. Overtime. Length of stay. Market share. Infection rates. And on and on and on. Data. We are inundated with data in health care.more...
  • 08/27/19
    Is your organization planning a renovation or building a new facility? Be prepared with a plan (and a budget) for when the dust settles and interior design begins. As new construction and renovation projects near completion, furniture, fixtures and equipment (FF&E) become vitally important to the look, feel and design of the space that has been altered, but FF&E is rarely part of the agreement between the general contractor and hospital.more...
  • 08/23/19
    In a previous manufacturing life, I worked with Toyota and there was a huge emphasis on identifying and eliminating waste. One of the things Toyota stressed and often discussed in training and application was, “Which is the worst form of waste?”more...
  • 08/21/19
    “APAGOREUETAI TO KAPNISMA” Or, how about “VIETATO FUMARE” Well, okay then, what about     They all mean the same thing, but unless you speak Greek or Italian, the first two instructions may not have been clear.more...
  • Sg2, a Vizient company
    08/16/19
    If you successfully submitted your application and data request for CMS’ Bundled Payment for Care Improvement Advanced (BPCI Advanced) then you, like many across the U.S. health care system, gave a sigh of relief when the clock struck midnight on June 24. That relief, however, will be brief.more...
  • 08/15/19
    There are many Lean tools available to use to improve a process. But oftentimes it’s difficult to select the appropriate one because the issue isn’t clearly defined. This leaves managers asking, “What tool is the most appropriate? How do I communicate the need for this process change? Is the issue worthy of a full Lean event such as kaizen or can I solve the problem in a different way?”more...