In Health Care Performance Improvement, It’s Really About Knowing Where We Are Going

My favorite philosopher, Yogi Berra, once said, “If you don’t know where you are going, you’ll end up somewhere else.” It’s an easy argument to show that we continually end up somewhere else in our current health care performance improvement efforts, and most times that somewhere else is the land of no change. No matter the laudable efforts of many people, we seemed to get derailed in our improvement efforts by everything from unengaged clinicians to a lack of... More

The 3 C's of a Healthy Analytics Program

With health care spending in the United States now exceeding $3 trillion, and a recent government report stating that Medicare could become insolvent by 2026, it’s critical health care providers have a clinical analytics program to measure and evaluate outcomes that leads to improvement. More

Consumers and Providers Deserve a Better Star Rating System. Here’s How.

The Overall Hospital Star Rating system from the Centers for Medicare & Medicaid Services (CMS) is meant to give consumers an easy way to pick the best hospitals for them and their loved ones. Yet, due to the methodology that drives the ratings, consumers don't always have a complete and accurate picture of the quality of care being offered by the more than 4,500 hospitals nationwide noted in the CMS system. More

How to Use Data to Achieve a Clinically Integrated Supply Chain

Clinical-supply integration (CSI) centers on ensuring that supply and device decisions reside with physicians and provides a vehicle to drive out unwarranted clinical variation. To do this, physicians must be informed by verified, accurate data. And, though data alone cannot integrate your supply chain, you cannot clinically integrate your supply chain without it. That’s because it’s the foundation of CSI and also the driver that sustains it. More

Transparency: A Critical Component in Advancing Health Care Improvement

Depending on context, the word transparency has different meanings. Outside the scope of medicine, it conveys a sense of invisibility. In health care – which is built on the scientific method requiring evidence for decision-making – it bespeaks the ability to see into areas that were previously obscured. For administrators and physicians to make change to improve outcomes, they not only need data, but they also need the ability to have transparent compare groups to ensure apples-to... More

Driving Clinical Improvement Needs More Than Data

I want to dispel a common myth: the myth that there is not enough data or enough of the right data to accomplish meaningful clinical improvement. The fact is we have enough data to reach the ultimate pursuit: reducing clinical variation and improving quality at the same time. The key is having the right amount of the right data. This means having data that is transparent, comes with the ability to drill down substantially and includes comparable benchmarks. A single source of truth More

Digging into Episode of Care Data to Improve Patient Care

It’s no secret that doctors love data. We love it because it informs which devices we use, our treatment methodologies and how we can improve patient outcomes. And, while the move to value-based care has been a challenge for physicians, I believe the data that is being generated as a result offers an incredible opportunity to advance the quality of care as well as lower costs. A great example of this is the information captured in episodes of care. More

How Your Data Can Help You Drive Change

Have you ever tried to drive change in your organization? If you have, then chances are that you must have encountered some resistance. Perhaps colleagues told you ‘we’ve always done it this way’ and were reluctant to consider your perspective or ideas. More

How the Wrong Data Can Put Patient Safety Work Product Protections at Risk

A key component of the Patient Safety and Quality Improvement Act of 2005 was the collection of data related to patient safety events for accountability and learning. Fast forward to 2017 and what we often see are organizations placing all quality and safety data into their Patient Safety Evaluation System (PSES), reporting it to the Patient Safety Organization (PSO) and calling it Patient Safety Work Product (PSWP). If only it were that simple. More

Data Detectives: Making an Impact in Health Care

One of the reasons I find health care to be such an exciting field to work in is the vast amount of data it produces and the fact that there’s always a unique set of challenges with each data set. And with each challenge, there’s also an opportunity to engineer process improvements that can save money and maybe even lives. More