Clinical-Supply Integration: What Does It Mean Post-COVID?

Emerging from the COVID-19 pandemic, how do we incorporate all of the lessons learned? How do we forecast the new normal? What path or template will help health care systems and hospitals sequence decisions and guide change?  More

COVID-19 and the ‘Year of the Nurse’

As you may know, the World Health Organization has named 2020 the ‘Year of the Nurse and the Midwife,’ as it is the 200th anniversary of the birth of Florence Nightingale. What a year to set aside for nurses! More

Keeping Patient Rights Front and Center During a Pandemic

The COVID-19 pandemic has brought forth great uncertainty to many nations around the globe and it is certainly an opportunity to ponder and reflect on the value of life and justice. As our nation adjusts to a new reality, we begin to hear of health care practices and life-or-death decisions once thought unfathomable. More

5 Pieces of Folk Wisdom to Help Address COVID-19 Workforce Shortages

The modern world has not encountered a pandemic like COVID-19, which has many organizations scrambling to identify the best way to deal with the massive toll it will inevitably take on the U.S. health care system and its workforce.  More

Patient Safety: Let’s Make It Hard to Make a Mistake

The Institute of Medicine defines patient safety as “the prevention of harm to patients.” While great strides have been made in the name of patient safety in the last 20 years, efforts to improve safe care will continue to be a priority for the unforeseeable future. More

Interventions for Accelerating Improvements in the Ambulatory Space

Providing the right care in the right setting has long been advocated to improve health care quality, patient experience and cost. Often that setting is the ambulatory environment with a strong foundation of primary care and collaboration with specialty care. More

Uncovering Care Strategies for Patients With COPD

On a recent visit to see his elderly mother, a son finds her struggling to breathe. She lives on the second floor of her apartment building and while she is able to walk, she can’t navigate the stairs and he’s unable to carry her.  More

Making Tough Conversations Easier When Facing Serious Illness

Historically, health care organizations in the United States have struggled with helping patients navigate their care choices when facing serious illnesses. More

The Road to Payment Reform: A Guide to PAMA Compliance for Advanced Imaging

Overuse of advanced imaging modalities has been scrutinized by policymakers as a factor contributing to unsustainable levels of health care spending in our nation. That scrutiny was the driving force behind the passage of the Protecting Access to Medicare Act of 2014 (PAMA). This federal law includes a CMS mandate that ordering physicians consult Appropriate Use Criteria (AUC) using a qualified Clinical Decision Support Mechanism (CDSM) when ordering advanced imaging procedures such as CT, MRI... More

Avoiding a Hospital Fire: Driving Home the ‘Why’ Behind the Regulations

In my career I’ve heard many facilities and non-facilities personnel question the value of all the regulations that hospitals have to comply with. I’ve actually heard staff say, “We’ve never had a fire, so our safety systems are working.” I’m sure Jazan General Hospital in Saudi Arabia, which burned in December 2015, generally felt the same way prior to their fire.   The loss More