The Ins and Outs of Communicating with Patients to Build Trusting Relationships and Improve Care

03/25/21

Providers need to adjust how they communicate with patients not only to meet the requirements of the 21st Century Cares Act, but to ensure patients receive necessary care and create lasting relationships with their patients. A Vizient survey of patient preferences reveal key insights about patient preferences for safely accessing care during the pandemic.

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Patient Safety: Let’s Make It Hard to Make a Mistake

03/15/21

The Institute of Medicine defines patient safety as “the prevention of harm to patients.” While great strides have been made in the name of patient safety in the last 20 years, efforts to improve safe care will continue to be a priority for the unforeseeable future.

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Preparing for an Offsite Accreditation Survey: Strategies for Success

03/09/21

The growing use of virtual technology during the COVID-19 pandemic is not just confined to advances in patient care via telemedicine. Companies also pivoted to virtual options to conduct business, including accrediting organizations such as the Joint Commission. During 2020, the accrediting organization suspended most of its onsite surveys from March through May in response to COVID but has since launched offsite surveys for many of its accreditation and certification programs. Survey success in a virtual environment relies heavily on providing access to information, so advance preparation and technology testing is important to ensure a smooth and successful survey. Here are several strategies to help ensure success for your hospital’s next offsite survey.

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Caring for our Newest Nurses During COVID-19: A Call to Action for Hospital and Nursing Leaders

02/02/21

While the full effects of the COVID-19 pandemic on the nursing workforce remain to be seen, the latest data from the Vizient and the American Association of Colleges of Nursing Nurse Residency Program serve as a call to action for hospital and nursing leaders if we are to successfully support and retain these nurses as a critical component of the health care workforce.

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It's All in the Story: Five Elements to Strengthen Your Health Care Presentation with Storytelling

12/15/20

Our brains are wired for stories. Sandy knew that. Learn how she leveraged storytelling to capture the attention of her audience and gain support for changes to the hospital's Value Analysis program.

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Evaluating your Block Schedule: Dive Right In

12/08/20

Managing, let alone changing, your organization’s block schedule might feel as intimidating as the thought of diving with sharks. But don’t let it scare you; the benefits far exceed the risks. It’s time to dive in!

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Ensuring Maximum Well-being and Engagement: A Checklist for Clinician Onboarding

11/19/20

In the wake of the current pandemic, many health systems have been strained by increased levels of stress and burnout, absenteeism, and turnover among its clinicians. COVID-19 is placing increased demands on health systems and clinicians as well as a renewed focus on the importance of clinician well-being. An effective clinician onboarding program can help ensure clinician well-being and engagement throughout their career—including times of immense stress—but it needs to begin on day one.

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Clinician Onboarding: The On-Ramp to Engagement, Alignment, and Cost Savings

11/17/20

On a daily basis, clinicians face many challenges such as lack of alignment and engagement with health system strategy and goals, well-being and burnout issues, and the transition from fee-for-service to value-based payment with health information technology as the platform. These are just a few areas where we need to help clinicians achieve success while managing the demands of practice.

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Safely Accessing Care in a Pandemic: Insights from Patients for Providers

10/28/20

The perceptions of patients regarding the safety of elective procedures has steadily improved since May, as shown in Vizient’s updated report Connecting With Patients During COVID-19. However, this has not translated into increased utilization of health care services.

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Adult Fall Prevention: Does Your Program Include an Injury Risk Assessment?

10/08/20

One of the most common ways a hospitalized patient can be injured is by falling and, those that sustain an injury from a fall have a higher risk of complications that negatively impact their outcome.

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